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Kansas Insurance Commissioner
The report revealed that in 2025, the Department closed over 3,000 complaints falling within the six major lines of insurance: automobile, health (including HMOs), homeowners and renters, life, annuities, and long-term care.
In closing these complaints, the report showed the
In 2025, the largest number of complaints concerned automobile insurance (34%), homeowners and renters insurance (25%) and accident and health (18%). A large majority of total complaints (69%) concerned problems with claims handling. Other common types of complaints involved policyholder services, underwriting and marketing and sales.
“Complaints and inquiries equip the Department to hold insurance companies accountable and better serve Kansans,” said Commissioner

The Department uses complaints to help identify insurance companies or agents that may need to be investigated for violations of
The full report can be found on the Department’s website: https://www.insurance.kansas.gov/home/showdocument?id=5449&t=639226466575794250.
If you or someone you know is having trouble with an insurance claim, company or agent, please contact the

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📰 This article is sourced from a trusted insurance industry publication. Farmer Stockman Insurance shares this for informational purposes only. Always consult a licensed advisor for personalized guidance.
